Explore · The library
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- Written from the perspective of bootstrapped founders who do not have the luxury of burning cash to reach a broad market, this... Indie Hackers Article · 10 min read · Starting Up How to Identify a Micro-Niche That's Perfect for SaaS Founders Indie Hackers
- The clearest definition of what a persona actually is and is not, from the field that invented the term. It draws the line... Nielsen Norman Group Article · ~10 min read · Starting Up Personas Make Users Memorable Nielsen Norman Group
- A two minute primer you can watch before a team meeting to get everyone aligned on what a persona is for. Useful as the thing... Nielsen Norman Group Video · 2 min · Starting Up What Are Personas and Why Should I Care? Kim Flaherty
- A deeper follow-up conversation on the same theory, with more of the reasoning behind why circumstance matters more than... HBR IdeaCast Podcast · ~25 min · Starting Up Revisiting Jobs to Be Done with Clayton Christensen Clayton Christensen
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Video · ~35 min · Starting Up
Sales Safari Demo, La Conf Paris 2013
Amy Hoy
- Written by a company that built its CRM specifically for SMB focused sales teams, this is blunt about what changes when your... Close blog Article · 15 min read · Starting Up SMB Sales Strategy: How to Sell to SMB Customers Close
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Video · ~10 min · Starting Up
ET Now Interview with Mr. Harsh Pokharna, Founder of OkCredit
Harsh Pokharna
- Blume pulled lessons from vertical SaaS companies that succeeded by narrowing to one workflow within one type of small... Blume Ventures Essay · 20 min read · Starting Up The Vertical SaaS Secret Playsheet Blume Ventures
- This is close to a direct answer to your exact question, written by a product discovery coach who works with B2B teams every... Product Talk Essay · Starting Up Ask Teresa: What if Your Buyers Aren't Your Users? Teresa Torres
- Yoon gives you three concrete tactics for the exact gap in your question: reaching a buyer who is not the one feeling the daily... Harvard Business Review Article · Starting Up How to Market a Product When Your Buyer Isn't Your User Eddie Yoon
- Written for exactly the founder-market moment you are in: a developer or junior employee uses your product, someone above them... Founder Labs (Substack) Essay · Starting Up How to Sell if Your User is not the Buyer Nate Ritter
- Rothman untangles three roles founders often blur together: buyer, user, and customer (the one who signs a contract but never... jrothman.com Essay · Starting Up Who to Satisfy? Differentiate Buyers, Users, and Customers for Effective Product Decisions Johanna Rothman
- This is the product-led growth counter-argument to old-school enterprise sales: design and market for the user first, and let... OpenView Article · Starting Up Why You Should Sell to Users, Not Buyers: A Product-Led Approach to Marketing Ashley Murphy
- This episode is a direct case study in the buyer/user split: developers are your user and increasingly your champion, but... a16z Podcast Podcast · Starting Up Selling to Developers Andreessen Horowitz
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Video · Starting Up
Building a Global SaaS Empire: Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
Girish Mathrubootham
- Postman, founded in Bangalore, is a clean example of designing entirely for the individual developer-user first and only later... Stack Overflow Blog Article · Starting Up Postman's journey and unlocking the power of APIs Abhinav Asthana (interview)
- This worksheet is built for exactly your situation: choosing one narrow persona to start with when you could plausibly serve... reifyworks.com Template · Starting Up The Initial Ideal Customer Profile (IICP) Worksheet Reify
- Shapiro's method, asking 100 people representative of your guessed audience whether they'd put down a cash deposit, is a fast,... julian.com Article · about 10 min read · Starting Up Market Pull (Startup Handbook) Julian Shapiro
- Godin's short post makes the strongest case for going smaller on purpose: pick the smallest group you can delight completely... Seth's Blog Essay · 5 min read · Starting Up The Minimum Viable Audience Seth Godin
- This thread is founders arguing out this exact question in public, with real numbers from real small businesses about when a... Indie Hackers Thread · 10 min read · Starting Up Is it possible to be "too niche"? Indie Hackers community
- Kushwaha built Bluestone in Indian jewellery e-commerce, a category everyone assumed was too niche and infrequent to fund a... Prime Venture Partners Podcast Podcast · ~50 min · Starting Up Reasons to Buy, Right Attribution Models & CAC/LTV Fallacy with Gaurav Singh Kushwaha, Founder & CEO Bluestone Prime Venture Partners, with Gaurav Singh Kushwaha
- Wang argues that the TAM slide investors ask for is often meaningless because Uber and Airbnb both started with tiny quoted... SaaStr Podcast · ~35 min · Starting Up SaaStr Podcast #227: Alexandr Wang, Founder & CEO @ Scale, on Why TAM In The Traditional Sense Barely Matters SaaStr, with Alexandr Wang
- Zerodha started as a boutique brokerage aimed narrowly at active day traders, a niche the rest of the Indian broking industry... Z-Connect by Zerodha Article · 10 min read · Starting Up Nithin: Zero to Zerodha Nithin Kamath
- This is the sharpest possible answer to the second half of your question: what to do about the people who show up wanting to... Y Combinator Essay · Starting Up Users You Don't Want Michael Seibel
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →