Five is plenty in the first couple of years. New ARR added this month, gross and net revenue retention, CAC payback, pipeline coverage for the coming quarter, and win rate on qualified opportunities. Everything else, and there are dozens of tempting candidates, is either derived from those or too noisy to act on at your volume. Track them monthly in one spreadsheet, keep the definitions written down next to the numbers, and never change a definition without noting the date, because a redefined metric quietly destroys a year of trend. If you can only look at two, look at net revenue retention and CAC payback: they are the pair that most reliably predicts whether the business compounds.
4 hand-picked resources, 3 India-specific, 4 link-checked. Pick how you want to dig in.
Why we picked it A short India-authored primer on the five metrics that matter early, plus a clean explanation of leading versus lagging indicators. Start here before the longer global guides.
From SaaSBoomi by SaaSBoomi 6 min read
Open saasboomi.org →Why we picked it From the Chennai billing company that sees these numbers across thousands of subscription businesses, each KPI with a definition, a formula and a reason to care. Good as a lookup rather than a read through.
From Chargebee by Haris Kumar 22 min read
Open chargebee.com →Why we picked it The piece that set the vocabulary the whole industry now uses for LTV, CAC and churn, still the best single explanation of why a SaaS business is measured differently. Long, but you only need to read it once.
From For Entrepreneurs by David Skok 45 min read
Open forentrepreneurs.com →Why we picked it Deliberately picks nine metrics instead of forty and argues for a focused set, which is the right instinct for a small team. Written by an Indian B2B analytics company for Indian sized funnels.
From Factors.ai by Ranga Kaliyur 10 min read
Open factors.ai →How forecasting and gtm metrics reads from a different seat.
