First Customers (GTM)
Founder-led sales
Nobody sells your product better than you, yet.
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I'm a technical founder and I hate selling, do I really have to do sales myself?
Yes, and you can't outsource it early. Nobody understands or believes in your product more than you, so nobody will sell it better, and doing sales...
How do I run a sales call without sounding like a pushy salesperson?
Stop pitching and start diagnosing, great founder sales is mostly asking sharp questions and listening. Use a SPIN-style approach: understand their...
How do I handle objections and prospects who go silent on me?
Objections are buying signals, welcome them and ask questions to get to the real concern behind them. For ghosting, be shamelessly persistent and f...
When do I know it's time to hire a salesperson instead of doing it myself?
Not until the motion is repeatable and you can predict it. A useful bar: do at least ~50 demos and hit a win rate around 20% or higher before you h...
What sales process should I follow if I've never sold anything before?
Keep it simple: qualify hard, do a discovery call before ever demoing, tailor the demo to the problem they told you about, then ask for the close w...
How is founder-led sales different for Indian founders selling to global (US) buyers?
The fundamentals are identical, but the trust gap is bigger, early Indian SaaS founders win by being maniacally responsive, offering generous pilot...
How do I find my first 10 customers to sell to when I have zero network and no inbound?
Your first 10 will not come from posting online, they will come from you personally reaching out to people who already have the problem you solve. ...
How much of my week should I spend on sales versus building the product in the early days?
If nobody is buying yet, sales and customer conversations should be the majority of your week, because a beautiful product nobody wants is the most...
How do I keep a clean sales pipeline and track deals when I am the only salesperson?
You do not need a fancy CRM on day one, but you do need one honest place where every live deal, its next step, and its next date all live, because ...
When my product is technical and I am selling to non-technical buyers, how do I demo it without confusing them?
A demo is not a feature tour, it is a story about the buyer's problem getting solved, so start from their pain and show only the two or three momen...