Explore · The library
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- A concrete framework, from a long-running sales training school, for making sure every call ends with a mutually agreed,... Sandler Training Article · Starting Up How to Ensure Every Call Ends with Next Steps Frank Gustafson
- A short, specific essay on why leading with the customer's need, not your product, is what makes a pitch land, with a simple... Dave Bailey Essay · Starting Up How to Sell the Problem Before Selling the Solution Dave Bailey
- Gong built this from analyzing hundreds of thousands of real sales emails, so the advice on what to put in a post-call recap,... Gong Article · 12 min read · Starting Up 6 Cold Email Follow-Ups that Speed Up Deals Gong
- Written for the founder who built the product and is now terrified of the word sales, this argues the skill set is closer to... Y Combinator Startup Library Essay · Starting Up Enterprise sales for hackers Y Combinator Startup Library
- Benn Stancil cofounded a company that sold into large enterprises, and this essay is an unusually honest account of how slow,... Benn Stancil (Substack) Essay · Starting Up So you want to sell to the enterprise? Benn Stancil
- This is the foundational text on separating people from the problem and negotiating on interests rather than positions, which... Program on Negotiation, Harvard Law School Book · 240 pages · Starting Up Getting to Yes: Negotiating Agreement Without Giving In Roger Fisher, William Ury, Bruce Patton
- Sabeer Bhatia, who sold Hotmail to Microsoft, traces his negotiating instincts back to haggling in vegetable markets in... tim.blog Essay · 8 min read · Starting Up How to Negotiate like an Indian - 7 Rules Tim Ferriss
- This is a short, practical guide to making invoice follow up a routine instead of an awkward one off, with an actual cadence:... Chaser Article · 7 min read · Starting Up 7 tips to collect unpaid invoices from customers Chaser
- Lemkin's blunt answer is that the founder has to get the first 10 customers personally, through their own network and direct... Jason Lemkin (SaaStr) Article · Starting Up Dear SaaStr: How Do I Get My First 10 Customers? Jason Lemkin (SaaStr)
- Picks up right where the previous piece leaves off: once you've decided to charge for the pilot, how do you actually structure... SaaStr Article · Starting Up Dear SaaStr: We're Starting a Big Paid Pilot. How Do We Maximize the Chances of Success? Jason Lemkin
- A pricing consultant's argument that most companies discount reflexively instead of strategically, with a framework for... Harvard Business Review Article · Starting Up The Art of Discounting Rafi Mohammed
- A short, sharp reminder that your price tells a story, and that cutting it to close a deal usually just tells the buyer the... Seth's Blog Essay · Starting Up On pricing Seth Godin
- The other side of the discount question: sometimes a genuinely low price is the right strategy, not a concession. Jason Lemkin... SaaStr Article · Starting Up Dear SaaStr: When Does It Make Sense to Price Low in the Market? Jason Lemkin
- A practical, no-nonsense walkthrough of what a pipeline is for and how to keep it honest, written by a company that sells CRM... Close Article · Starting Up The Ultimate Sales Pipeline Guide: How to Build, Manage, & Measure Close
- A short, honest account of the exact failure mode this question warns about: a solo founder loses a good prospect purely from... Indie Hackers Thread · Starting Up Built a dead-simple pipeline tracker after losing a deal because I forgot to follow up Indie Hackers
- Welsh shows the exact two-step process he used to build a million-dollar pipeline from cold DMs: find people already talking... Justin Welsh Essay · 10 min read · Starting Up How to Get Replies from Your Dream Customers Justin Welsh
- This is the LinkedIn half of the question: a simple system using alerts and triggers (funding news, new hires, press mentions)... Justin Welsh Essay · 10 min read · Starting Up How to Find More Customers on LinkedIn Justin Welsh
- Ferriss writes from the other side of the inbox: what actually gets a reply from someone who gets hundreds of pitches a day.... Tim Ferriss Essay · 5 min read · Starting Up 5 Tips for E-mailing Busy People Tim Ferriss
- Sethi gives word-for-word scripts and, more usefully, the follow-up move almost nobody does: closing the loop by telling... Ramit Sethi Article · 10 min read · Starting Up How To Connect w/ Busy People (& actually get HAPPY replies) Ramit Sethi
- A straightforward six-part checklist (subject line, personalization, benefit to them, credibility, one call-to-action, respect... Noah Kagan Article · 8 min read · Starting Up Cold Email Tips: 6 Steps to Write Great Cold Emails Noah Kagan
- Caponi's argument is that admitting what your product is not good at, early and clearly, closes deals faster than trying to... Todd Caponi Book · Starting Up The Transparency Sale Todd Caponi
- This book is the practical, step-by-step companion to the essay above, built from Dunford working the same structure with over... April Dunford Book · Starting Up Sales Pitch: How to Craft a Story to Stand Out and Win April Dunford
- Gallo breaks down, keynote by keynote, how Jobs turned deeply technical hardware into a demo a room full of non-engineers could... Carmine Gallo Book · Starting Up The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience Carmine Gallo
- This essay is not about demos, it is about the underlying test our short answer relies on: if you cannot explain something... Farnam Street Essay · Starting Up Feynman Technique: The Ultimate Guide to Learning Anything Faster Farnam Street
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →