Explore · The library

Every resource founders actually use, in one library.

The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Takes the three models most companies use (flat fee, feature tiers, per seat), names how each one fails, and gives specific... Growth Unhinged Newsletter · short read · GTM Your pricing is (probably) broken: Here's how to fix it Kyle Poyar In 3 answers
  2. Krish is blunt that inbound marketing was the whole strategy, chosen because Chennai gave them no access to a Silicon Valley... Insight Partners Article · long read · GTM How Krish Subramanian built global SaaS unicorn Chargebee out of India Insight Partners In 3 answers
  3. Segments Indian pricing properly (metro enterprise, Tier 1 SME, Tier 2 and 3 SMB) with the discount each expects, and says the... upGrowth Article · long read · GTM Pricing and Packaging Strategy for GTM Success: Framework for SaaS Markets Amol Ghemud In 3 answers
  4. The reasoning is better than the headline: with one rep you cannot tell whether success or failure came from the person or the... SaaStr Article · Short read · GTM When You Hire Your First Sales Rep, Just Make Sure You Hire Two Jason Lemkin In 3 answers
  5. Verna lists the seven things founders wrongly believe PLG means, including that it replaces sales. Reading it early saves you... Elena's Growth Scoop Newsletter · 8 min read · GTM Product-led growth is many things. But here is what it's NOT. Elena Verna In 3 answers
  6. The counterweight: the POSist co-founder on what to do when your product genuinely cannot be self-serve, including pricing... SaaSBoomi Article · 12 min read · GTM AMA with Sakshi Tulsian: Growth strategies for your non-self-serve product Shweta Mishra In 3 answers
  7. Product leaders from Razorpay, Byju's, Swiggy, Flipkart and ShareChat on data-driven onboarding and growth team structure.... MoEngage Article · 10 min read · GTM Product-led Growth: Learnings From #GROWTH Product Summit 2020 Pulkit Jain In 3 answers
  8. A five step process for building your first PQL definition, and the advice to start in a spreadsheet with a 30 to 60 day test... Pocus Article · 15 min read · GTM The Definitive PQL Guide Part 1: How To Define and Identify Product Qualified Leads Alexa Grabell In 3 answers
  9. Screen by screen through the most copied onboarding flow in software, including the empty states and Slackbot conversation, and... UserGuiding Article · 15 min read · GTM Slack: an In-depth User Onboarding Teardown Serra Alban In 3 answers
  10. Survey data from 950 B2B SaaS companies on who actually runs channel and how much revenue it carries, which is the fastest way... SaaS Capital Report · 9 min read · GTM Should Your SaaS Company Have a Channel Sales Strategy? Rob Belcher In 3 answers
  11. Written by the industry body for partnership professionals, so it describes the job as practitioners actually experience it,... Partnership Leaders Article · 7 min read · GTM Dissecting the Role of Partner Manager Partnership Leaders In 3 answers
  12. The book that named the shift from 'what should I buy' to 'who do I trust', and the best argument for pushing partner signals... Goodreads Book · 225 pages · GTM Nearbound and the Rise of the Who Economy Jared Fuller and Jill Rowley In 3 answers
  13. Primary source rather than a vendor blog, and the entry point to the delivery method, entitlement and private offer docs you... AWS Documentation Article · 12 min read · GTM What is AWS Marketplace? (Seller Guide) AWS Documentation In 3 answers
  14. The third cloud's own partner documentation, covering SaaS, VM and now AI agent listings, plus the billing integration work... Google Cloud Documentation Article · 10 min read · GTM Google Cloud Marketplace: offering your products Google Cloud Documentation In 3 answers
  15. An interview with Zoho's global partner program director covering 3,000 plus partners, zero entry fees, three tiers, and the... DQ Channels Article · 10 min read · GTM Zoho partner program: how Zoho is driving partner-led growth in the AI era Bharti Trehan In 3 answers
  16. Maps the Indian Azure ecosystem by name: distributors like Redington and Ingram Micro, cloud native firms like Minfy and... DQ Channels Article · 11 min read · GTM Microsoft Azure partner program in India: a 2025 overview Bharti Trehan In 3 answers
  17. Zoho on the two churn predictors that actually work early (usage depth and NPS) plus a worked cohort example. Written for teams... Zoho Blog Article · 10 min read · GTM SaaS churn analysis: Configure your company for customer retention Adhya In 3 answers
  18. From an Indian company whose entire product is onboarding, so the twelve practices are specific and the worked examples... Whatfix Article · 20 min read · GTM SaaS Customer Onboarding: Best Practices, Examples, Tools Levi Olmstead In 3 answers
  19. The single most common cause of a surprise churn, handled step by step, including the 48 hour window for reaching the new... ChurnZero Article · 9 min read · GTM Did your customer champion leave? Use this five-step playbook to reduce churn risk Emily Nesterick In 3 answers
  20. The net retention numbers by pricing model (122 percent top quartile for usage-based versus 109 percent without) plus the... TechCrunch Article · 10 min read · GTM Usage-based pricing is a company-wide effort Kyle Poyar In 3 answers
  21. Separates time to activation (finished setup) from time to value (solved the problem), which is the distinction that explains... Amplitude Article · 10 min read · GTM Time to Value: The Key to Driving User Retention Michele Morales In 3 answers
  22. Concrete splits (70/30 or 80/20 base to variable) and the key design warning: pay on gross retention as well as NRR, or CSMs... CS RevSpeak Article · 13 min read · GTM The Ultimate Guide to Structuring a Compensation Plan for Quota-Carrying CS Teams Angeline Gavino In 3 answers
  23. A concrete onboarding curriculum you can copy: cohorts, drilling, peer sparring and shadowing, with the argument that practice... Founding Sales Book · 30 min read · GTM Founding Sales, Chapter 12: High-Impact Sales Onboarding and Training Peter Kazanjy In 3 answers
  24. The source of the hiring scorecard: outcomes and competencies written before you meet anyone, then structured interviews... ghSMART Book · Book · GTM Who: The A Method for Hiring Geoff Smart and Randy Street In 3 answers

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