Explore · The library
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
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Video · 20 min · Starting Up
How To Keep Your Users
Y Combinator Startup School (YouTube)
- The Naukri.com founder, using Zomato as the case study, makes the same case as our answer from an Indian boardroom: valuation... Forbes India Article · 8 min read · Starting Up Startups Must Move Away From Vanity Metrics Sanjeev Bikhchandani
- Ivan Zhao talks in detail about the years Notion nearly died, including a full technical rewrite after the first version... Lenny's Newsletter Podcast · 1 hour 12 minutes · Starting Up Notion's lost years, its near collapse during Covid, staying small to move fast, the joy and suffering of building horizontal, more | Ivan Zhao (CEO and co-founder) Ivan Zhao, hosted by Lenny Rachitsky
- Rand Fishkin writes with total candor about the mistakes, product failures, and eventual founder exit that shaped Moz, then... Penguin Random House Book · Starting Up Lost and Founder: A Painfully Honest Field Guide to the Startup World Rand Fishkin
- A tight, practical checklist for the specific call type this question is about: the first real conversation with a prospect. It... Gong Article · ~8 min read · Starting Up 8 Things to Consider Before Your Next Discovery Call Gong Labs
- Jason Lemkin makes the case that the person who ghosted you almost never made a conscious decision to ignore you, they just got... SaaStr Article · Starting Up VCs Don't Really Ghost You. They are Just Prospects. Treat Them as Such. Jason Lemkin
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Video · Starting Up
Never Split the Difference | Chris Voss | Talks at Google
Chris Voss
- A short, concrete story from Steli Efti about following up with a single unresponsive investor 48 times before finally getting... LinkedIn Article · Starting Up How I followed up with an investor 48 times Steli Efti
- Gong analyzed tens of thousands of real sales calls and found that deals which felt like sure things often died quietly because... Gong Article · Starting Up Why Deals Fail to Close and How to Succeed Next Time Gong
- A practical reference you can keep open during calls: real objections, like it's too expensive or I need to think about it,... HubSpot Article · Starting Up Objection Handling: 44 Common Sales Objections & How to Respond Mark Burdon
- Two YC partners talk plainly about why founders who avoid rejection end up avoiding their customers altogether, and why the... Y Combinator Video · Starting Up Dalton & Michael: Successful founders are OK with rejection Y Combinator
- A concrete framework, from a long-running sales training school, for making sure every call ends with a mutually agreed,... Sandler Training Article · Starting Up How to Ensure Every Call Ends with Next Steps Frank Gustafson
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Video · about 30 min · Starting Up
The Cold Email Formula That Made Over $1,000,000 with Sam Parr
Sam Parr
- A short, specific essay on why leading with the customer's need, not your product, is what makes a pitch land, with a simple... Dave Bailey Essay · Starting Up How to Sell the Problem Before Selling the Solution Dave Bailey
- Gong built this from analyzing hundreds of thousands of real sales emails, so the advice on what to put in a post-call recap,... Gong Article · 12 min read · Starting Up 6 Cold Email Follow-Ups that Speed Up Deals Gong
- When you need the actual words for the same-day recap email, this gives you five ready structures for different types of calls,... HubSpot Template · 8 min read · Starting Up 5 Recap Email Templates to Use After Connect, Discovery, and Demo Calls HubSpot
- Written for the founder who built the product and is now terrified of the word sales, this argues the skill set is closer to... Y Combinator Startup Library Essay · Starting Up Enterprise sales for hackers Y Combinator Startup Library
- Benn Stancil cofounded a company that sold into large enterprises, and this essay is an unusually honest account of how slow,... Benn Stancil (Substack) Essay · Starting Up So you want to sell to the enterprise? Benn Stancil
- This is the foundational text on separating people from the problem and negotiating on interests rather than positions, which... Program on Negotiation, Harvard Law School Book · 240 pages · Starting Up Getting to Yes: Negotiating Agreement Without Giving In Roger Fisher, William Ury, Bruce Patton
- Sabeer Bhatia, who sold Hotmail to Microsoft, traces his negotiating instincts back to haggling in vegetable markets in... tim.blog Essay · 8 min read · Starting Up How to Negotiate like an Indian - 7 Rules Tim Ferriss
- This is a short, practical guide to making invoice follow up a routine instead of an awkward one off, with an actual cadence:... Chaser Article · 7 min read · Starting Up 7 tips to collect unpaid invoices from customers Chaser
- UPI Autopay lets you set up a recurring mandate on a customer's account so a subscription or installment debits automatically... Razorpay Tool · Starting Up UPI Autopay | Razorpay Razorpay
- Lemkin's blunt answer is that the founder has to get the first 10 customers personally, through their own network and direct... Jason Lemkin (SaaStr) Article · Starting Up Dear SaaStr: How Do I Get My First 10 Customers? Jason Lemkin (SaaStr)
- Picks up right where the previous piece leaves off: once you've decided to charge for the pilot, how do you actually structure... SaaStr Article · Starting Up Dear SaaStr: We're Starting a Big Paid Pilot. How Do We Maximize the Chances of Success? Jason Lemkin
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →