Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- The full Airbnb origin story, including the moment the founders flew to New York to photograph listings themselves because bad... Product Habits Article · 20 min read · Starting Up How Two Designers Created Airbnb and Turned It Into a Billion-Dollar Company Hiten Shah
- A short explainer of the Stripe tactic Paul Graham named after the Collison brothers: instead of emailing a signup link, they... This is KP Article · 8 min read · Starting Up The Collison Installation KP
- A compact guide to interviewing around jobs, pains, and gains without leading the witness. It keeps you from talking about your... Strategyzer Article · ~6 min read · Starting Up A Quick Guide to Asking Good Customer Questions Strategyzer
- A blunt, founder-written case for charging early customers instead of giving the product away. Shah walks through exactly what... OnStartups (Dharmesh Shah) Article · Starting Up Giving Your Software Away For Free (Startup Reality Distortion Effect #1) Dharmesh Shah
- A curated set of pricing deep dives from operators who have set prices at real companies. This is the right next step once you... First Round Review Article · Starting Up Our 6 Must Reads on Pricing a Product First Round Review
- A short, balanced look at whether to charge alpha and early customers, with founders on both sides. The useful conclusion is a... Fast Company Article · Starting Up To Charge or Not to Charge: That's the Question for These Startups Fast Company
- A founder's story of clinging to free, then flipping to paid and reaching real revenue. It is concrete and relatable if you are... Indie Hackers Article · Starting Up From Refusing to Charge for His Products to Making $500k+ ARR Indie Hackers
- A clear breakdown of incentive choices (free trial, discount, pilot fee) for getting first traction without simply giving the... Mercury Article · Starting Up Free Trials vs. Discounts: Choosing the Right Startup Incentive Mercury
- A two time unicorn founder's answer to the exact fear behind giving it away: the belief that a low or zero price wins you... A Smart Bear Article · Starting Up Should I Price My Product Low? Jason Cohen
- This is the Figma half of your short answer, told with the CEO's own account. Field cold emailed designers he admired and... Fortune Article · 5 min read · Starting Up How Dylan Field cold-emailed his heroes to build Figma Fortune
- Fishkin pushes back on the fuzzy way founders talk about fit and argues for tracking concrete behaviors like usage, retention,... SparkToro Article · 12 min read · Starting Up Product-Market Fit is a Broken Concept. There's a Better Way. Rand Fishkin
- Your question is really about a denominator, and this piece gives realistic stage-by-stage conversion benchmarks. It helps you... Close.com Article · ~12 min read · Starting Up Understanding Your Sales Funnel Conversion Rate Steli Efti
- Hoffman turns the Airbnb story into four transferable lessons, including the crucial one about when to stop. The manual,... Reid Hoffman (Medium) Essay · 12 min read · Starting Up How to Scale a Magical Experience: 4 Lessons from Airbnb's Brian Chesky Reid Hoffman
- A short, honest founder writeup that echoes the heart of our answer: a handful of real conversations with people in your target... Indie Hackers Thread · approx 10 min read · Starting Up How I got my first 100 users Alexander Chen
- Early sales is not about volume, it is about finding the few customers who want your vision badly enough to bet on an unproven... Andreessen Horowitz Article · Starting Up When Sales Isn't Just Selling: Advice for Founders in Early Markets Martin Casado
- This reframes early customers as something you win through effort rather than something you stumble onto, which directly... Medium Article · Starting Up Early Stage Sales: Why Every Startup's First Customers Are Won, Not Found DC
- A calm, practical guide to founder-led selling from zero, built around the idea that you close early deals through warm... Stripe Atlas Article · Starting Up Your first 10 customers Patrick McKenzie
- If you are unsure whether it is your price stopping the sale, start here: figure out which order of magnitude you are in (a 10... Naomi Ionita, Lenny's Newsletter Article · Starting Up How to price your product Naomi Ionita
- Sometimes the stall is your pitch: you demo features instead of framing the problem and the cost of not solving it. Dunford... April Dunford, Lenny's Newsletter Article · Starting Up A step-by-step guide to crafting a sales pitch that wins April Dunford
- Practical scripts for the exact moment interest collides with price, so you have something better than a nervous discount. It... HubSpot Article · Starting Up 14 responses to the objection "Your price is too high" Davidson Hang
- A companion breakdown of how early users became paying customers, including companies that had no paid plan at launch and... Lenny's Newsletter Article · ~15 min read · Starting Up How today's fastest-growing B2B businesses turned their early users into paying customers Lenny Rachitsky
- A grounded walkthrough of where first customers realistically come from, starting with the people you already know. It treats... Startups.com Article · ~15 min read · Starting Up How to find the first 100 customers for your startup Startups.com
- A concrete, tactical guide to working through your own network toward paying customers without awkward pitches. It walks... UniTel Voice Article · ~15 min read · Starting Up How to Get Your First 10 Paying Customers Using Your Personal Network UniTel Voice
- The other half of the problem: once you have supply, how do you get the first buyers so sellers do not churn out of an empty... Lenny's Newsletter Article · 15 min read · Starting Up Cracking the Chicken-and-Egg Problem: Growing Initial Demand (Part 4) Lenny Rachitsky
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →