Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- Early sales is not about volume, it is about finding the few customers who want your vision badly enough to bet on an unproven... Andreessen Horowitz Article · Starting Up When Sales Isn't Just Selling: Advice for Founders in Early Markets Martin Casado
- This reframes early customers as something you win through effort rather than something you stumble onto, which directly... Medium Article · Starting Up Early Stage Sales: Why Every Startup's First Customers Are Won, Not Found DC
- A calm, practical guide to founder-led selling from zero, built around the idea that you close early deals through warm... Stripe Atlas Article · Starting Up Your first 10 customers Patrick McKenzie
- If you are unsure whether it is your price stopping the sale, start here: figure out which order of magnitude you are in (a 10... Naomi Ionita, Lenny's Newsletter Article · Starting Up How to price your product Naomi Ionita
- Sometimes the stall is your pitch: you demo features instead of framing the problem and the cost of not solving it. Dunford... April Dunford, Lenny's Newsletter Article · Starting Up A step-by-step guide to crafting a sales pitch that wins April Dunford
- Practical scripts for the exact moment interest collides with price, so you have something better than a nervous discount. It... HubSpot Article · Starting Up 14 responses to the objection "Your price is too high" Davidson Hang
- Your short answer says give people a simple way to pay, and for Indian founders this is one of the fastest: create a payment... Razorpay Tool · Starting Up Razorpay Payment Links Razorpay
- A companion breakdown of how early users became paying customers, including companies that had no paid plan at launch and... Lenny's Newsletter Article · ~15 min read · Starting Up How today's fastest-growing B2B businesses turned their early users into paying customers Lenny Rachitsky
- A grounded walkthrough of where first customers realistically come from, starting with the people you already know. It treats... Startups.com Article · ~15 min read · Starting Up How to find the first 100 customers for your startup Startups.com
- A concrete, tactical guide to working through your own network toward paying customers without awkward pitches. It walks... UniTel Voice Article · ~15 min read · Starting Up How to Get Your First 10 Paying Customers Using Your Personal Network UniTel Voice
- The other half of the problem: once you have supply, how do you get the first buyers so sellers do not churn out of an empty... Lenny's Newsletter Article · 15 min read · Starting Up Cracking the Chicken-and-Egg Problem: Growing Initial Demand (Part 4) Lenny Rachitsky
- Balfour, who led growth at HubSpot and founded Reforge, breaks the cold start into the mechanics of how you actually reach... Brian Balfour Essay · 20 min read · Starting Up The Network Effect: Solving the Chicken or the Egg Brian Balfour
- A grounded, tactical read on the leaky bucket problem for founders who just closed their first handful of customers. It covers... Vitally Article · ~10 min read · Starting Up Turning Your First Customers Into Recurring Revenue Ian Russell
- Balfour (Reforge) makes the case that retention and engagement, not raw acquisition, decide which company wins. It explains the... Brian Balfour Essay · ~15 min read · Starting Up Why Product Market Fit Isn't Enough Brian Balfour
- Intercom's team, led by Des Traynor's thinking, argues onboarding is the new conversion: keeping customers matters more than... Intercom Blog Article · ~12 min read · Starting Up Onboarding Strategies to Drive Long-Term Customer Retention Intercom
- From India's largest community of SaaS founders, this is peer advice on landing and holding early customers without spray and... SaaSBoomi Article · ~10 min read · Starting Up How to Get Your First 10 B2B Customers SaaSBoomi (Raviteja Dodda, Mohit Garg, Sahil Aggarwal)
- 37signals built durable products on treating customers with genuine respect, and this episode captures their philosophy of... REWORK by 37signals Podcast · ~30 min · Starting Up Let Your Customers Outgrow You Jason Fried, David Heinemeier Hansson
- Sean Ellis coined growth hacking and built the 40 percent product market fit test, and here he explains why retention, not... Lenny's Podcast Podcast · ~70 min · Starting Up The Original Growth Hacker Reveals His Secrets (Sean Ellis) Sean Ellis, Lenny Rachitsky
- This companion piece warns about the opposite failure: cutting so hard that the thing is minimal but not actually viable or... Silicon Valley Product Group (Marty Cagan) Article · ~6 min read · Starting Up Viable Product vs. Minimal Product Marty Cagan
- The Kano model gives you a simple way to sort features into must-haves, performance features, and delighters, so you can see... Folding Burritos (Daniel Zacarias) Tool · ~30 min read · Starting Up The Complete Guide to the Kano Model Daniel Zacarias
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Video · ~90 min · Starting Up
Product Thinking Workshop ft. Kunal Shah and Shreyas Doshi
Kunal Shah and Shreyas Doshi
- This chapter is the clearest argument for our claim that a long timeline means your scope is wrong. Basecamp starts with a... Basecamp / 37signals Book · 15 min read · Starting Up Shape Up: Set Boundaries (Appetite) Ryan Singer
- A dense list of hard won lessons, several of which land directly on speed and iteration as a startup's main edge over big... Sam Altman Essay · 8 min read · Starting Up Startup Advice Sam Altman
- Drew Houston validated Dropbox with a three minute demo video before building the hard sync engine, and the waitlist jumped... YourStory Article · 7 min read · Starting Up Dropbox's Demo Video That Got 75,000 Signups Overnight YourStory
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →