Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- A broader companion to the leading questions piece, this covers the shape of a whole interview, from opening rapport to the... Nielsen Norman Group Article · 10 minute read · Starting Up Interviewing Users Jakob Nielsen In 2 answers
- A short, plain spoken walkthrough of the same mistakes in action, useful if watching an example lands faster for you than... Nielsen Norman Group Video · 6 minutes · Starting Up Five User Interview Mistakes to Avoid (in 5 Minutes) Therese Fessenden In 2 answers
- Young pushes past surface level feedback into a customer's actual reasoning and guiding principles, which matters once you are... indiyoung.com Book · 250 pages · Starting Up Time to Listen Indi Young In 2 answers
- Julian Shapiro's handbook makes the growth marketer's case for a narrow ICP: going broad invites a competitor to pick off your... julian.com Essay · 30 min read · Starting Up Startup Handbook Julian Shapiro In 2 answers
- Steli Efti explains how Close.io picked startups and small businesses doing inside sales as their ICP because it was a market... Inside Intercom Podcast · 40 min · Starting Up Understanding your ideal customers and how to sell to them Steli Efti In 2 answers
- Ashu Garg, a general partner at Foundation Capital who has backed companies like Databricks, talks specifically about why... The Neon Show Podcast · 55 min · Starting Up Ashu Garg, Foundation Capital on The Neon Show Ashu Garg In 2 answers
- Aditya Tulsian built Numberz for Indian small businesses before it was acquired by Chargebee, and this episode is a blunt,... SaaSBoomi Podcast Podcast · 45 min · Starting Up 'Ideal Customer Profile' Truth Bombs, with Aditya Tulsian Aditya Tulsian In 2 answers
- This episode is the audio companion to a16z's written ICP framework, useful specifically for the moment your company has grown... a16z Podcast Podcast · 35 min · Starting Up Do You Really Know Your ICP? Why It Matters and How to Find Out a16z Podcast In 2 answers
- This piece is built entirely around the phrase super-specific who, consumer-side evidence for the same logic our short answer... Lenny's Newsletter Article · ~12 min read · Starting Up How to kickstart and scale a consumer business: Step 2, Identify your super-specific who Lenny Rachitsky In 2 answers
- This framework explains why the next ring of users you are chasing often behaves nothing like your current best users, and why... Bangaly Kaba, on Andrew Chen's blog Essay · Starting Up The Adjacent User Theory Bangaly Kaba In 2 answers
- Chen's core claim, that the next big network product always looks like it is for a small, tight niche at first, is directly... Andrew Chen (andrewchen.com) Essay · 20 min read · Starting Up The Cold Start Problem, Chapter One preview Andrew Chen In 2 answers
- If your answer is going to be 'follow the money,' this gives you the vocabulary sales teams use to actually find that person.... MEDDICC Article · Starting Up The Economic Buyer MEDDICC In 2 answers
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Video · Starting Up
How to nail your product positioning
April Dunford
In 2 answers
- This is a genuinely usable, free spreadsheet template plus a five step process for writing down your ICP with real specificity... Notion Capital Template · Starting Up Get uncomfortably narrow with an Ideal Customer Profile template Notion Capital In 2 answers
- This compilation centers on ServiceChannel's real story of narrowing 'retail' down to a small set of exact target companies... Not Another CEO (ICP Compilation) Podcast · Starting Up The customer segments hiding in your own data Not Another CEO (ICP Compilation) In 2 answers
- This forces you to decide how you will define and select your supply side, not just that you should. It compares three... Andreessen Horowitz Article · Starting Up Marketplace Supply Strategy: Comprehensive, Exclusive, or Curated Casey Winters, Anne Lewandowski In 2 answers
- Dunford's own show applies her positioning framework to live founder situations, including cases where a product is priced or... positioning.show Podcast · ~30 min per episode · Starting Up Positioning with April Dunford April Dunford In 2 answers
- A clean, jargon-free breakdown of what each P&L line actually means, a good first read before you look at your own statement... Bank of America Business Article · D2C How to Read and Understand a Profit and Loss Statement Bank of America Business In 2 answers
- Ties unit economics directly to Indian D2C cost structures, COD/RTO rates, marketplace commissions, gateway fees, rather than a... RizeVault (Razorpay) Article · D2C Mastering Unit Economics and Pricing for D2C Success Razorpay Rize In 2 answers
- Lays out proven, reusable ad structures (Problem-Solution, Before-and-After, Social Proof Compilations) with the underlying... GlobalPPC Article · D2C UGC Ads That Actually Convert: Frameworks For Ecommerce Growth GlobalPPC In 2 answers
- Hormozi's own first winning Facebook ad was, by his description, the 'ugliest ad' he'd ever made, and it worked because the... Acquisition.com Book · D2C $100M Leads: How to Get Strangers to Want to Buy Your Stuff Alex Hormozi In 2 answers
- A deep dive specifically on isolating hooks, creators and angles as separate test variables, the exact discipline that turns... Elite Brands Article · D2C Structuring UGC Testing for Meta Ads Creative Strategy Elite Brands In 2 answers
- Focuses specifically on what separates a testing framework that finds real winners from one that just produces noise, useful... Gigawatt Group Article · D2C Creative Testing Frameworks for Ecommerce Ads: What Actually Scales Gigawatt Group In 2 answers
- A current, structured framework for building an ecommerce creative pipeline end to end, from briefing through testing through... EcomStacked Article · D2C Ecommerce Ad Creative Framework (2026) EcomStacked In 2 answers
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →