Close deals and price right
Run a process that gets to a decision, and charge what the thing is worth.
What founders use for close deals and price right, ranked by how many answers lean on it.
- Tracks adoption of usage-based pricing from 45 percent to 63 percent of SaaS companies and, more usefully, flags data mediation... Chargebee Article · 6 min read Usage-based Pricing: Growth and Adoption in a Changing Landscape Arijit Bose
- Seven hybrid pricing patterns with named companies (GitHub, Shopify, Intercom, Zapier), plus Poyar's point that the enemy is... Growth Unhinged Newsletter · 12 min read The state of usage-based pricing in SaaS Kyle Poyar
- It walks through the eight clauses that redlines actually land on (liability, indemnity, DPA, payment terms, auto renewal,... Common Paper Article · 12 min read What goes into a SaaS contract playbook Jake Stein
- The generic contract advice online assumes US paper. This is the Indian version: the Indian Contract Act, the DPDP Act, GST and... Bhavya Sharma & Associates Article · 15 min read Enterprise Customer Contract Checklist for Indian SaaS Startups: MSA, DPA, SLA, IP and Payment Terms Founders Should Fix Bhavya Sharma & Associates
- Sets your expectations honestly for the first security review you ever face: the certificate does not make the questions go... Compass IT Compliance Article · 9 min read Does SOC 2 Reduce Security Questionnaires, or Just Change Them? Derek Boczenowski
- Most champion advice stops at identify. This one is about the harder half, arming them: mapping the internal buying process,... Dock Article · 14 min read How to empower your buyer champion (to win you the sale) The Dock Team
- The clearest short explanation of the person your champion has to reach: the one with veto power and discretionary budget. It... MEDDICC Article · 8 min read Economic Buyer: Definition, Identify and Qualification MEDDICC
- Gives you the four behavioural tests for a real champion (they repeat your questions to colleagues, they introduce people... SalesMethods Article · 12 min read MEDDPICC Explained: How to Find and Develop a Champion Jake Hickton
- The source of the two moves that turn a pilot into a contract: put it on a full year agreement with a termination right, and... Heavybit Article · 10 min read How to Execute SaaS POCs that Convert Ashley Dotterweich
- Gives you the benchmark to judge your own pilots against (roughly 60 to over 90 percent) and explains what drags the number... SaaStr Article · 5 min read What is the typical conversion from paid pilot to annual contract in B2B SaaS? Jason Lemkin
- A usable template for the document you should agree before the pilot starts: business outcome, usage milestone, stakeholder... Do What Matter Article · 11 min read Pilot Customer Success Criteria for B2B Startups Do What Matter
- Puts real numbers on what you should trade a discount for: roughly 15 to 20 percent for an annual commit from a smaller buyer,... SaaStr Article · 6 min read Dear SaaStr: What's a Reasonable Discount for an Annual Contract? How About a 3 Year Contract? Jason Lemkin
- Answers the actual question a founder has, which is when rather than whether, and draws the Type 1 versus Type 2 line clearly:... Workstreet Article · 12 min read When Should a Startup Get SOC 2? Timing Guide Travis Good
- The most honest list of what to actually build: SSO with forced 2FA, protected branches, centralised logging, infrastructure as... Latacora Article · 20 min read The SOC2 Starting Seven Latacora
- If you sell into Indian enterprises, DPDP is now part of the security review alongside SOC 2. This lays out the obligations... Wattlecorp Cybersecurity Labs Article · 16 min read What SaaS Providers Need to Know About India's Digital Personal Data Protection Act 2023 Irshad Rafeekhudheen PK
- Gives the trigger that is actually useful, which is not an ARR number but the moment roughly a fifth of your deals stop fitting... Salesbricks Article · 10 min read What Is a Deal Desk and Does Your Team Need One Jon Festejo
- Ties the approval bands back to gross margin and CAC payback, so your discount ceiling is a number you can defend rather than a... Glencoyne Article · 18 min read SaaS Enterprise Discount Approval Matrix: Financial Model and Guardrails for Profitable Deals Glencoyne Editorial Team
- From a firm that does nothing but win/loss. It lays out the four steps end to end: mine the CRM data you already have, go get... Clozd Article · 30 min read The Ultimate Guide to Win-Loss Analysis Clozd
- The actual interview guide, plus the one habit that decides whether your answers are worth anything: ask what was your... Clozd Article · 10 min read Win-Loss 101: What to ask buyers in your win-loss interviews Nate Bagley
- Kellogg's point that a deal that died internally is a different animal from a deal you lost to a competitor, and that mixing... Kellblog Article · 18 min read Win Rates, Close Rates and Milestone vs. Cohort Analysis Dave Kellogg
- The single most common thing win/loss uncovers: you did not lose on product or price, you lost to the safe choice, higher up... Kellblog Article · 12 min read What To Do If You're Winning the Product Evaluation But Losing the Deal Dave Kellogg
- The written version if you would rather skim than listen, and it draws the line most clearly: cadence based SDR work is going... SaaStr Article · 12 min read Jason + Lenny are Back: The Real Future of AI in Sales Jason Lemkin
- Pulls the survey data into six concrete workflows (account research, outreach, content, conversation intelligence, CRM... Mutiny Report · 20 min read How are B2B sales teams using AI in 2026? Matt Ratchford
- Decides the question on the right axes (product complexity, buyer count, time to value) rather than on ACV alone, and makes the... Supademo Article · 12 min read Free Trial vs Demo vs Freemium: The SaaS Decision Framework Narayani Iyear
The questions
Running a sales process and closing 16
Discovery, demos, qualification, champions, procurement and the last mile to a signature.
I have a call booked with a real prospect tomorrow. What do I do on it?
4 →
Founder-led sales sounds terrifying. Why can I not just hire a salesperson?
4 →
How do I know if a deal is real or if I am being strung along?
4 →
My demos go well and then the deal stalls. How do I stop that?
5 →
How do I turn random wins into a sales process someone else can run?
4 →
All 16 questions in Running a sales process and closing →
Pricing and packaging 16
What to charge, what to charge for, how to package it, and how to change it later without losing people.
I have no idea what to charge. How do I pick a first price?
4 →
What is a value metric and why does everyone say it matters more than the number?
4 →
How do I design tiers so buyers pick the right plan and grow into the next one?
4 →
How do I find out what customers will actually pay without just asking them?
4 →
Should I price in rupees for India and dollars for everyone else?
4 →
All 16 questions in Pricing and packaging →
eChai Partner Brands
The partnership →