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Leading a GTM team

How do I choose between a distributor, a VAR and going direct in a new country?

Go direct when the market is big enough to justify a local hire and your buyer expects to talk to you. Use VARs when the sale needs local language, local support and relationships you do not have. Use a distributor only when you need to manage a network of resellers rather than a handful, because a distributor is a partner management layer, not a sales channel. In India specifically the distribution layer is how you reach tier 2 and tier 3 cities at all, which is why Zoho leans on it and why the enterprise players work through Redington and Ingram Micro. Decide it by asking who the customer already buys software from today.

Go deeper

5 resources, 4 India-specific, 5 link-checked.

📄 Article
✓ Link checked Free Intermediate

The clearest single explanation of the five partner types and what each is worth, including real margin bands (20 to 30% for VARs, 5 to 10% for referral) and how to compensate your own AEs on partner deals.

The GTM guide to building SaaS channel partnerships

From Bessemer Venture Partners (Atlas) by MP Eisen 20 min read

  • VAR margins usually run 20 to 30 percent; pure resellers who only process the transaction get 5 to 10 percent.
  • Budget 10 to 20 percent of the purchase price for services and implementation on a partner-delivered deal.
  • Comp neutrality (reps retire quota at full list price) is expensive but stops AEs from fighting partner deals.
  • An alternative: pay reps on net revenue but require something like 25 percent of quota to be sold with a partner.
Open bvp.com
📄 Article
✓ Link checked India Free Intermediate

A side by side of three real programs as Indian partners experience them, with tiers, certification requirements and margins, plus ground level views from partners in Delhi, Bengaluru and Pune.

Decoding the Salesforce vs Zoho vs Freshworks channel strategies

From DQ Channels by Bharti Trehan 12 min read

  • Salesforce runs four tiers (Registered, Ridge, Crest, Summit) with mandatory certifications, which small Indian partners struggle to fund.
  • Zoho takes SMBs with a simpler entry, no mandatory certification, regional language support and margins reaching 40 percent in some categories.
  • Freshworks is modular: join as referral, reseller or system integrator, tiered Member to Silver to Gold to Platinum, strongest in mid-market.
  • The India split is language and process: Zoho supports vernacular, Salesforce stays English-first.
Open dqchannels.com
📄 Article
✓ Link checked India Free Intermediate

Maps the Indian Azure ecosystem by name: distributors like Redington and Ingram Micro, cloud native firms like Minfy and Quantiphi, ISVs like Freshworks, Zoho and Icertis, with the co-sell paths for each.

Microsoft Azure partner program in India: a 2025 overview

From DQ Channels by Bharti Trehan 11 min read

  • Three entry levels: Action Pack (discounted M365/D365 plus $700 Azure credits), Solutions Partner designations across six areas, then Azure Expert MSP.
  • Partner Success Core costs $895 a year for roughly $62K in software and cloud credits; Expanded is $3,995 for about $391K plus unlimited deployment hours.
  • Azure Accelerate co-sell support kicks in on opportunities above $5K ACR.
  • India has three local Azure regions (Mumbai, Pune, Chennai), which is what makes data-residency deals possible.
Open dqchannels.com
🛠️ Tool
✓ Link checked India Free Beginner

Six distinct programs on one page (consulting, GSI, distributor, VAR, affiliate, marketplace) is the fastest way to see how a mature partner portfolio is segmented rather than lumped together.

Zoho Partner Programs

From Zoho 6 min read

  • Six distinct tracks: consulting, global system integrator, value added distributor, value added reseller, affiliate and marketplace.
  • The VAD track is unusual for SaaS: distributors recruit and support their own reseller network in a region.
  • Zoho cites 2,000-plus partners and 9,000-plus affiliates, but publishes no margins or tier thresholds on this page.
Open zoho.com

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