Leading a GTM team

A reseller wants to carry us. How do I build a price book for partners without my own sales team undercutting them?

The short answer

Write two things down before you sign anyone. First, the rules of engagement: which accounts, segments and geographies belong to the channel and which stay direct. Ambiguity here is what actually kills partner programmes, because the first time your AE walks into a deal a partner sourced, that partner stops working for you. Second, the price book: partners buy at a discount off list (broadly 20 to 25 percent at entry, 35 to 40 percent at the top tier), the discount is earned by tier rather than negotiated per deal, and renewals usually carry a thinner margin than year one. Add deal registration so whoever brings you the opportunity gets protected margin for a defined window. And hold a price floor, because the moment two partners can bid the same account, they will compete on your money rather than theirs.

Go deeper, your way

6 hand-picked resources, 2 India-specific, 6 link-checked. Pick how you want to dig in.

📄 Article
✓ Link checked India Free Intermediate

Why we picked it A live Indian example of tiering done as a published rulebook rather than a negotiation: an entry revenue threshold, then points across revenue, customer success, market readiness and engagement deciding whether a partner moves up. Copy the structure, not the numbers.

Zoho Partner Tiers and Partner Value Scoring

From Zoho 6 min read

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The same ground, at another level

How pricing and packaging reads from a different seat.

Terms in this answer

People also ask

I have no idea what to charge. How do I pick a first price? Find the right order of magnitude first and stop arguing about the exact number. Are you a ten dollar product, a hundred dollar product, a thousand... Breaking into GTM 4 resources → What is a value metric and why does everyone say it matters more than the number? A value metric is the thing you charge for: a seat, a thousand API calls, a gigabyte, a transaction, a resolved ticket. Patrick Campbell's line is ... Breaking into GTM 4 resources → How do I design tiers so buyers pick the right plan and grow into the next one? Good, better, best works for about two thirds of SaaS companies because it makes the choice easy, so start there unless you have a strong reason no... Doing the work 3 resources → How do I find out what customers will actually pay without just asking them? Asking "what would you pay" gets you a polite fiction, so use structured methods instead. Van Westendorp gives you a sensible range, Gabor-Granger ... Doing the work 4 resources → Should I price in rupees for India and dollars for everyone else? If you sell to Indian SMEs, price in rupees, include GST in the displayed number, and support UPI and domestic cards, because dollar pricing on a c... Leading a GTM team 4 resources → Buyers always ask for a discount. How much do I give, and how do I stop it eating my ARR? Assume discounting will happen and price for it rather than trying to hold an imaginary line. Jason Lemkin's practical version: mark list up so a s... Leading a GTM team 5 resources →

Also in Starting Up

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Also in D2C

The same ground, over in Money, pricing & unit economics, our D2C track.

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