We plan to bring eChai across 100 cities in India. It starts with eChai Startup Demo Day on 26 September, all in person. 13 cities confirmed, 691 founders registered. Any city that reaches 20 interested founders is on too. See your city
Understand your customers

Competitive & market research

Know the landscape better than the incumbents.

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How do I research my competitors properly? Go beyond their homepage: sign up, read their reviews, their churned-customer complaints, their job posts, and their pricing page. The gold is in w... Beginner 2 resources → What if my customers say they have no competitors, is that good or bad? Almost always bad, because it usually means the job isn't painful enough to spend money or effort on. If nobody's built anything, ask what people c... Beginner 2 resources → How do I size the market and figure out if it's big enough? Build it bottom-up, not from a scary McKinsey top-down number: who exactly is the customer, how many are there, what will they pay, and how will yo... Intermediate 2 resources → How do I understand the competitive landscape for an Indian market specifically? Don't assume the US playbook maps onto India, pricing power, distribution, and willingness-to-pay are wildly different. Study who Indian customers ... Intermediate 2 resources → Is it worth building a feature comparison matrix, or does it just make me copy my competitors? A comparison matrix is useful for one thing only: seeing where everyone piles on the same features so you can deliberately go somewhere else. It be... Beginner 2 resources → How do I do competitive research for a brand-new category where there are no direct competitors yet? No direct competitors almost never means no competition, it means you're competing against how people solve the problem today, however clumsily. Ma... Advanced 3 resources → What are the most common mistakes founders make when sizing their market, and how do I avoid faking a big TAM? The classic mistake is starting from a giant global number and multiplying down with invented percentages (the 1% of a billion-dollar market trap),... Intermediate 3 resources →
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