Understand your customers
Competitive & market research
Know the landscape better than the incumbents.
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How do I research my competitors properly?
Go beyond their homepage: sign up, read their reviews, their churned-customer complaints, their job posts, and their pricing page. The gold is in w...
What tools should I use to track competitors and market landscape?
Start free and manual before you pay for anything: Google Alerts and their newsletter for moves, G2/Capterra reviews for weaknesses, Crunchbase for...
How do I position against a bigger, better-funded competitor?
Don't fight them on their strengths, reframe the category so your strengths matter most. Anchor on the competitive alternatives your best customers...
How do I size the market and figure out if it's big enough?
Build it bottom-up, not from a scary McKinsey top-down number: who exactly is the customer, how many are there, what will they pay, and how will yo...
How do I do competitive research when my competitors are private and share almost no public numbers?
Stop hunting for a leaked cap table and read the signals that are actually public: job postings (what they're building and where they're weak), pri...
How do I research a market in India where reliable data and analyst reports basically don't exist?
For most Indian early-stage markets the top-down report you want either doesn't exist or is a recycled global number with a made-up India multiplie...
How do I tell the difference between a real competitor and a company customers only mention because it's famous?
The competitor that matters is the one prospects actually consider and put budget against, not the household name they cite out of habit. Ask in ev...
What are the most common mistakes founders make when sizing their market, and how do I avoid faking a big TAM?
The classic mistake is starting from a giant global number and multiplying down with invented percentages (the 1% of a billion-dollar market trap),...
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