Explore
Every resource founders actually use, in one library.
The essays, videos, podcasts, books and tools behind every answer across eChai's hubs, from starting up to go-to-market, D2C, founder money and AI, each with a note on why it is here.
What founders use most, ranked by how many answers lean on it.
- This is a mainstream, practical rundown of the fundamentals: research, subject lines, and why you're writing to this specific... HubSpot Blog Article · Starting Up The Ins and Outs of Cold Emailing That Delivers Results Jay Fuchs In 2 answers
- Josh Braun walks through building one specific cold email for one specific, well-chosen prospect, showing exactly why a message... Josh Braun Article · 8 min read · Starting Up Let's Write a Good Cold Email Josh Braun In 2 answers
- Steli Efti built Close after running outsourced sales for over 200 venture backed startups, so this guide is written by someone... startupsalesguide.com Article · 20 min read · Starting Up Steli Efti's Ultimate Startup Guide To Outbound Sales Steli Efti In 2 answers
- Jason Lemkin is the investor on the other end of the email, walking through two real cold emails he actually funded and... SaaStr (Jason Lemkin) Article · Starting Up 2 Cold Emails I Funded For Millions SaaStr (Jason Lemkin) In 2 answers
- Josh Braun makes a living teaching sales teams to write first lines that could not be pasted into anyone else's inbox, which is... Josh Braun Essay · 5 min read · Starting Up Killer Cold Email Opening Lines Josh Braun In 2 answers
- This gives you an actual repeatable process (research, write, move on) instead of vague advice to do your homework, which is... Lavender Article · 8 min read · Starting Up How to Build a Cold Email Personalization Process Will Allred In 2 answers
- This is Google's own rulebook for what gets an email into Gmail instead of spam: SPF or DKIM for every sender, SPF, DKIM, and... Google (Gmail/Workspace support) Article · Starting Up Email sender guidelines Google (Gmail/Workspace support) In 2 answers
- A current, segment-by-segment benchmark report broken out by industry, list size, and company size, so you can compare your... Instantly.ai Article · Starting Up Cold Email Benchmark Report 2026 Instantly.ai In 2 answers
- Carlos Espinal is a seed investor who reads cold pitches for a living, and this essay lays out exactly what he needs in the... Medium Essay · ~8 min read · Starting Up The Art of the Cold Outreach for Founders Carlos E. Espinal In 2 answers
- Gong analyzed over 100,000 real cold calls to find what actually correlates with booking a meeting, so this is data, not... Gong Article · 12 min read · Starting Up Essential Cold Calling Tips: 17 Proven Techniques for Success Chris Orlob In 2 answers
- A comprehensive, practical walkthrough of the whole interview process, recruiting, scripting, running, and synthesizing, from a... User Interviews Article · Starting Up The Ultimate Guide to Doing Kickass Customer Interviews User Interviews In 2 answers
- This is a catalogue of the specific ways founders sabotage their own sessions, including talking too much, asking hypothetical... Nielsen Norman Group Article · Starting Up Why User Interviews Fail Nielsen Norman Group In 2 answers
- This explains why people behave differently the instant they know you're watching, which is the deeper reason your own presence... Nielsen Norman Group Article · Starting Up The Hawthorne Effect or Observer Bias in User Research Nielsen Norman Group In 2 answers
- This lays out the practical mechanics of a feedback session, including being neutral when you present the prototype and... Interaction Design Foundation Article · Starting Up Test Your Prototypes: How to Gather Feedback and Maximize Learning Interaction Design Foundation In 2 answers
- Wilcox gives you a literal five question script built entirely around a recent problem, not your product, which is exactly the... Justin Wilcox, Customer Development Labs Essay · Starting Up How I Interview Customers Justin Wilcox In 2 answers
- A two minute companion to the longer HBR piece above, this is the one line version of our short answer you can forward to... Harvard Business Review Article · Starting Up Instead of Surveying Your Customers, Interview Them Harvard Business Review In 2 answers
- This is the clearest playbook for show, don't ask. The five day structure ends with a rough, facade-level prototype in front of... Jake Knapp, John Zeratsky, Braden Kowitz Book · ~280 pages · Starting Up Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days Jake Knapp In 2 answers
- A broader companion to the leading questions piece, this covers the shape of a whole interview, from opening rapport to the... Nielsen Norman Group Article · 10 minute read · Starting Up Interviewing Users Jakob Nielsen In 2 answers
- Young pushes past surface level feedback into a customer's actual reasoning and guiding principles, which matters once you are... indiyoung.com Book · 250 pages · Starting Up Time to Listen Indi Young In 2 answers
- Julian Shapiro's handbook makes the growth marketer's case for a narrow ICP: going broad invites a competitor to pick off your... julian.com Essay · 30 min read · Starting Up Startup Handbook Julian Shapiro In 2 answers
- This piece is built entirely around the phrase super-specific who, consumer-side evidence for the same logic our short answer... Lenny's Newsletter Article · ~12 min read · Starting Up How to kickstart and scale a consumer business: Step 2, Identify your super-specific who Lenny Rachitsky In 2 answers
- This framework explains why the next ring of users you are chasing often behaves nothing like your current best users, and why... Bangaly Kaba, on Andrew Chen's blog Essay · Starting Up The Adjacent User Theory Bangaly Kaba In 2 answers
- Chen's core claim, that the next big network product always looks like it is for a small, tight niche at first, is directly... Andrew Chen (andrewchen.com) Essay · 20 min read · Starting Up The Cold Start Problem, Chapter One preview Andrew Chen In 2 answers
- If your answer is going to be 'follow the money,' this gives you the vocabulary sales teams use to actually find that person.... MEDDICC Article · Starting Up The Economic Buyer MEDDICC In 2 answers
The hubs
Starting Up
Find an idea, validate it, build, and land your first customers.
GTM
Go-to-market, from breaking in to how the best teams do it.
D2C
Building a direct-to-consumer brand, India-first.
Wealth
Paying yourself, ESOPs, secondaries, and de-risking founder wealth.
How Founders Use AI
How founders actually put AI to work, mapped topic by topic.
Glossary
Plain-language definitions of the startup and VC terms you'll hit.
eChai Partner Brands
The partnership →