The Founder Bookshelf

Books founders recommend to each other. Browse by topic or by where you are as you grow, mark what you've read, and add what's next.

15 books on Customer & Human Behavior

  1. Continuous Discovery Habits cover

    Teresa Torres

    Build a weekly habit of talking to customers to guide product decisions.

    Continuous Discovery Habits presents a structured, sustainable approach to product discovery built on regular customer contact. Torres introduces the opportunity...

  2. Decode and Conquer cover

    Lewis C. Lin

    Frameworks and model answers for tough PM interview questions.

    Decode and Conquer is a focused playbook for answering product management interview questions. Lin introduces structured frameworks such as the CIRCLES Method for...

  3. Emotional Design cover

    Don Norman

    Why beautiful things often work better than plain ones.

    Norman argues that emotion is central to how we experience and judge the things we use, not a superficial add-on. He proposes three levels of design: visceral...

  4. Extraordinary Popular Delusions and the Madness of Crowds cover

    Charles Mackay

    The original field guide to bubbles, manias, and herd behavior.

    Extraordinary Popular Delusions and the Madness of Crowds is a 19th-century survey of mass folly, from the Tulip mania and the South Sea Bubble to the Mississippi...

  5. Steven D. Levitt and Stephen J. Dubner

    Using economics and data to explain the hidden side of everything.

    Levitt and Dubner apply economic tools to unconventional questions, from cheating teachers to the inner workings of drug gangs. The book argues that incentives explain...

  6. Hooked cover

    Nir Eyal with Ryan Hoover

    The four-step Hook Model behind products people use without thinking.

    Hooked lays out the Hook Model, a four-phase cycle of trigger, action, variable reward, and investment that explains how successful products build user habits. Drawing...

  7. Jack D. Schwager

    Top traders explain how they really beat the market.

    Schwager interviews some of the most successful traders of the era to uncover what separates them from the rest. Across markets and styles, common threads emerge...

  8. Poor Charlie's Almanack cover

    Charles T. Munger, edited by Peter D. Kaufman

    Munger's mental models for thinking clearly across every discipline.

    This collection gathers Charlie Munger's speeches, talks, and writings, centered on his framework of multidisciplinary mental models. It explores rational decision...

  9. Same as Ever cover

    Morgan Housel

    Bet on the things that never change.

    In a series of short stories, Housel argues that the smartest strategy is to study what stays constant about human behavior rather than predicting what will change. He...

  10. Seductive Interaction Design cover

    Stephen P. Anderson

    Use psychology to make products people actually enjoy using.

    Anderson reframes interaction design around the stages of seduction, applying principles from psychology to make experiences engaging rather than merely functional....

  11. Switch cover

    Chip Heath and Dan Heath

    Direct the rider, motivate the elephant, shape the path.

    The Heath brothers use the metaphor of a rider (rational mind) on an elephant (emotional mind) to explain why change is hard and how to make it stick. They offer a...

  12. The Coaching Habit cover

    Michael Bungay Stanier

    Lead by asking better questions, not giving answers.

    Stanier distills coaching into seven essential questions that managers can use to build a daily coaching habit. The premise is that leaders should stay curious a...

  13. The Dichotomy of Leadership cover

    Jocko Willink and Leif Babin

    Every leadership strength becomes a weakness when overused.

    The follow-up to Extreme Ownership focuses on the balancing act of leadership: knowing when to push and when to ease off. Willink and Babin examine opposing forces a...

  14. The Mom Test cover

    Rob Fitzpatrick

    Ask about their life, not your idea, to get honest answers.

    Fitzpatrick teaches founders how to interview potential customers without biasing the answers, even when people are inclined to be polite and lie to you. The core idea...

  15. Universal Principles of Design cover

    William Lidwell, Kritina Holden, and Jill Butler

    A cross-disciplinary reference of how good design works.

    Universal Principles of Design is an illustrated reference covering concepts drawn from across design, psychology, and engineering, with each principle explained on a...

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