GTM

The resources go-to-market people actually use.

Every article, video, podcast and book behind 359 answered go-to-market questions, from breaking in to running the team, in one place, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Seven specific dunning practices (retry timing, self-serve card update, failure-reason-aware messaging) from the team that... Chargebee Article · 9 min read Dunning Best Practices to Combat Involuntary Churn Haris Kumar
  2. Gives per-industry churn thresholds so you can answer 'is my churn bad' with a number instead of a feeling. Software sits... Chargebee Article · 8 min read Churn Benchmarks: Enhancing Customer Retention Shaoli Paul
  3. Real cancellation-reason data across a large subscription base: pricing is 31 percent of cancellations, and discounts get... Chargebee Report · 10 min read Navigating the Retention Landscape: Key Takeaways from Chargebee Subscription Data Fatima Qadiri
  4. Written in a real downturn, so the save tactics are the practical ones: payment deferrals, pause instead of cancel, temporary... Chargebee Article · 8 min read Customer Success Strategies to Tackle COVID Successfully Smuruthi Kesavan
  5. A plain reference for the retention metric set (retention rate, revenue churn, CLTV, NPS) with formulas, from an Indian SaaS... Freshworks Article · 14 min read What is Customer Retention? Key Metrics and Strategies Freshworks
  6. Practical on how to measure TTV with cohort analysis and what to cut from onboarding, with the aha moments of Dropbox, Slack,... Baremetrics Article · 9 min read What Is Time to Value (TTV) and How to Shorten It Baremetrics
  7. A worked example for a 3M dollar ARR business with two or three reps: 200k OTE at 50:50, quarterly targets blending new,... Pocus Article · 11 min read Sales Compensation: How to Choose the Best Plan for Your Product-Led Team Pocus
  8. A deliberately contrarian first plan: cover the rep's fully loaded cost first, then pay 20 to 25 percent on everything above... SaaStr Article · 9 min read A Framework For Your First SaaS Sales Comp Plan Jason Lemkin
  9. One number that tells you whether your whole GTM spend is working, with current benchmark bands (under 0.5 underinvesting, 0.75... The SaaS CFO Article · 8 min read How to Calculate the SaaS Magic Number Ben Murray
  10. This is the original study behind every speed to lead claim you have ever seen, run across 2.24 million leads. Read the source... Harvard Business Review Article · 5 min read The Short Life of Online Sales Leads James B. Oldroyd, Kristina McElheran and David Elkington
  11. Poyar counted the actual job postings rather than the LinkedIn noise, which is the most useful sanity check available on... Growth Unhinged Newsletter · 12 min read Do you need a GTM engineer? Kyle Poyar
  12. A free, topic sorted index into two hundred plus issues of original GTM benchmark research. The metrics and benchmarks section... Growth Unhinged Newsletter · index of 200+ issues Best of Growth Unhinged Kyle Poyar
  13. Sets out exactly what a repeatable sales motion is supposed to look like by ten million dollars ARR, with the four GTM metrics... Bessemer Venture Partners Report · 35 min read Scaling from $1 to $10 million ARR Janelle Teng Wade, Mary D'Onofrio and Ethan Ding
  14. Benchmarks growth, margins, CAC payback and spend allocation at each ARR band, which is what a board is implicitly comparing... Bessemer Venture Partners Report · 40 min read Scaling to $100 Million Mary D'Onofrio and Ethan Ding
  15. Video · 40 min Mastering Startup Math: TAM, CAC, Churn, Retention, LTV, Payback and more Shripati Acharya and Amit Somani
  16. From the Chennai billing company that sees these numbers across thousands of subscription businesses, each KPI with a... Chargebee Article · 22 min read 32 SaaS KPIs Every Company Should Track Haris Kumar
  17. Organises metrics by company stage instead of dumping all of them on you at once, which is exactly what a founder tracking... Chargebee Article · 25 min read Important SaaS Metrics to track at every stage of your business Chargebee
  18. A short India-authored primer on the five metrics that matter early, plus a clean explanation of leading versus lagging... SaaSBoomi Article · 6 min read SaaS Metrics SaaSBoomi
  19. A former SaaS CEO showing exactly which metrics belong on which slide, in trailing nine quarter format. This is the closest... Kellblog Article · 14 min read The First Three Slides of a SaaS Board Deck, with Company Key Metrics Dave Kellogg
  20. Short, and it does the thing most Rule of 40 explainers skip: it checks the rule against actual public SaaS company histories... tomtunguz.com Article · 4 min read The Data Behind the Rule of 40% Tomasz Tunguz
  21. Names precisely which classic metrics stop working when revenue is consumption based and inference costs eat gross margin, then... Growth Unhinged Newsletter · 14 min read Rethinking SaaS metrics for AI Kyle Poyar
  22. Pavilion's data comes from operators rather than investors, and the headline numbers on the page (median growth, NRR... Pavilion Report · gated report, key stats on page 2025 B2B SaaS Benchmarks: CAC, NRR & Growth Rate Metrics Pavilion
  23. Deliberately picks nine metrics instead of forty and argues for a focused set, which is the right instinct for a small team.... Factors.ai Article · 10 min read 9 SaaS Marketing Metrics You Should Be Tracking Ranga Kaliyur
  24. A nine step territory design framework that ends where it should, with tying territories to quota and compensation. The step... Everstage Article · 16 min read What Is a Sales Territory Plan? A 9-Step Framework for RevOps and Sales Leaders Adithya Krishnaswamy

Show the next 24

Questions for where you are

The same question means something different in your first week and your fifth year, so each is written for one of four levels.

1 Breaking into GTM Just starting You are trying to land your first GTM role, or you are a founder selling for the first time. Start with what the job actually is. 84 2 Doing the work 2 to 5 years in You run the motion day to day. The questions here are about making it repeatable instead of lucky. 91 3 Leading a GTM team Running the engine You hire, ramp, and own the number. The questions here are about building an engine that works without you in every deal. 90 4 How the best do it The high bar Teardowns of how specific companies actually did it, and the judgment calls great operators make that nobody writes down. 94

Playbooks

A goal, and the route through it a step at a time.

Get your first ten customers No brand, no referrals, no budget. Work out who to talk to, what to say, and how to close. 4 steps Hire and ramp your first rep Stop being the only person who can sell it, without setting fire to a year of runway. 4 steps Fix a pipeline that stalled Deals are sitting, the number is slipping, and nobody can say exactly why. Diagnose it in order. 4 steps Take an Indian product to the world Sell to the US or the Gulf from Bengaluru or Chennai, and be trusted doing it. 5 steps Price and package it Pick a first price, then change it later without losing the customers you have. 4 steps Launch a self-serve motion Let people buy without talking to anyone, and make the product do the selling. 4 steps Stop churn and grow accounts The revenue you don't have to win twice is the cheapest revenue you will ever get. 3 steps Break into a GTM career Work out which seat you want, then get good enough at the craft to be hired into it. 4 steps

The people behind the resources

91 GTM leaders and practitioners, with what each one is known for and where they publish. Some of them have spoken at eChai gatherings.

April Dunford Toronto
The person most B2B teams learn positioning from, and the author of Obviously Awesome and Sales Pitch She turns positioning from a vague branding exercise into a repeatable exercise: list your true competitive alternatives, isolate the features only you have, work out the value those unlock, and name the market segment that cares most. Her Sales Pitch work is the rare material that connects that positioning to the actual words a rep says on a call. PositioningICPSales processCategory design
Pete Kazanjy San Francisco
Author of Founding Sales, the handbook that popularised founder led sales Founding Sales is the most concrete text available on the exact stretch most founders get wrong: your first 10 customers, your first rep, and the handoff between the two. He is unusually specific about call structure, discovery questions, and what a founder should measure before hiring anyone into sales. Sales processOutboundGTM hiringEnterprise sales
Jason Lemkin SaaStr · San Francisco
Founder of SaaStr, the largest body of public writing on scaling B2B SaaS revenue He answers the operational questions almost nobody publishes numbers for: when to hire your first VP of Sales, what a rep should actually close, how long ramp really takes, and why most VP hires fail in the first 90 days. Read him for benchmarks and hiring sequencing rather than for strategy. GTM hiringEnterprise salesSales processPricing
Kyle Poyar Growth Unhinged · Boston
Writes Growth Unhinged, the working reference on product led growth, pricing and packaging He publishes the actual benchmarks and teardowns behind PLG rather than the theory: free to paid conversion rates by category, what usage based pricing does to net revenue retention, and how specific companies structured their packaging. His pricing work is the strongest public material on changing a price without breaking your funnel. PLGPricingInbound & contentRetention & expansion
Emily Kramer MKT1 · San Francisco
Writes MKT1, the reference on how an early B2B startup should actually build marketing She writes the thing almost nobody else does: what the first marketing hire should actually do in what order, how to scope the role, and how to tell a growth marketer from a product marketer when you have budget for exactly one. Her templates and org charts are directly usable rather than illustrative. PositioningInbound & contentGTM hiringICP
Sunil Neurgaonkar Adopt AI · Bengaluru
Host of SaaS Sessions, India's longest running SaaS podcast, and a working field and community marketer He is one of the few India based GTM people publishing at the practitioner altitude rather than the CEO altitude: what a first growth hire actually does in month one, how field marketing and events convert in Indian SaaS, and what a lean team runs instead of a paid budget. The podcast archive doubles as a decade long record of how Indian SaaS GTM changed. CommunityInbound & contentICPPartnerships
Prasanna Krishnamoorthy Upekkha · Bengaluru
Managing Partner at Upekkha and one of the clearest voices on capital efficient SaaS GTM from India He works with dozens of early Indian SaaS founders at the same time, so his public material is grounded in patterns rather than one company's story: how to pick a wedge ICP, what a founder should personally close before hiring, and where India based teams typically stall selling into the US. His framing of efficiency as a GTM choice, not a constraint, is the useful contrarian bit. ICPPositioningPricingSales process
Sajith Pai Blume Ventures · Bengaluru
Author of the Indus Valley Report and the India1, India2, India3 market segmentation most India GTM plans now borrow from If you are sizing an Indian market, he is the source that stops you from multiplying 1.4 billion by a conversion rate. India1, India2, India3 forces an honest answer on who can actually pay you, and the Indus Valley Report gives you the underlying numbers to argue with. ICPPositioningCategory designPricing
See all 91 people →

More ways through the resources

Most cited Recently added By source India only

Questions for your seat

Founder doing GTM Founding AE SDR or BDR Growth and demand gen Product marketer RevOps Sales leader Agency or consultant
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