RevOps

SDR, AE, AM, growth, PMM, RevOps: what do these people actually do all day? An SDR finds and opens conversations, mostly by email, calls and LinkedIn, and hands over meetings, while an AE runs those conversations to a signa... Breaking into GTM 5 resources →

How do I tell whether our GTM is genuinely working or we just got lucky with a few deals? Luck looks like revenue. Working looks like repeatability. Ask whether you can name the trigger that made each of the last ten buyers start looking... Doing the work 4 resources → How do I design tiers so buyers pick the right plan and grow into the next one? Good, better, best works for about two thirds of SaaS companies because it makes the choice easy, so start there unless you have a strong reason no... Doing the work 3 resources → How do I build a target list that is worth working instead of scraping ten thousand random companies? A list is a hypothesis about who has your problem badly enough to pay, so write the hypothesis down before you open any tool. Start from the accoun... Doing the work 4 resources →

When should you add a sales team on top of a self serve product, and how do you avoid breaking it? Elena Verna's rule is that most companies do this too soon and for the wrong reasons. The signals that sales will actually help are an average orde... Leading a GTM team 3 resources → How do I decide which GTM roles to hire, and in what order? Hire against the bottleneck you can prove, not the org chart you eventually want. If you have more conversations than you can run, hire a closer; i... Leading a GTM team 5 resources → How do I get the team to actually use the ICP instead of nodding at a slide and then doing what they want? An ICP that lives in a deck is decoration. Make it operational: turn it into fields in the CRM, into the lead scoring, into the list an SDR is allo... Leading a GTM team 4 resources → When do I hire SDRs, and how many AEs can one SDR feed? Hire SDRs after you can point at a message and a segment that reliably produce meetings, not before. If a founder or AE cannot book meetings from c... Leading a GTM team 4 resources → How do I turn random wins into a sales process someone else can run? Write it down, then make it boring. Take your last ten closed deals and map what actually happened at each stage, then turn that into templates: a ... Leading a GTM team 3 resources → Should I price in rupees for India and dollars for everyone else? If you sell to Indian SMEs, price in rupees, include GST in the displayed number, and support UPI and domestic cards, because dollar pricing on a c... Leading a GTM team 3 resources → How do I turn the thing that worked when I did it into an engine someone else can run? Write down what you actually do, not what you think you do. Record your own calls, listen back, and pull out the four or five moves that keep showi... Leading a GTM team 4 resources → How do I set quota, comp and ramp for my first sales team in India without copying a US template that does not fit? Anchor on your own deal data, not on a benchmark deck. A workable starting point is a quota of roughly four to five times on-target earnings, a bas... Leading a GTM team 4 resources → Should my outbound team sit in India while my buyers are in the US? Yes for most of the funnel, and this is a genuine structural advantage rather than a compromise. Indian SaaS companies have built pipeline into the... Leading a GTM team 5 resources → Buyers always ask for a discount. How much do I give, and how do I stop it eating my ARR? Assume discounting will happen and price for it rather than trying to hold an imaginary line. Jason Lemkin's practical version: mark list up so a s... Leading a GTM team 4 resources → How does Datadog run bottom up and top down selling at the same time without the two fighting? Datadog does both deliberately. Individual developers install the agent and get value in about 15 minutes with no salesperson, while the sales team... Leading a GTM team 2 resources →

Why do the best operators settle pricing before the product is finished? Madhavan Ramanujam's position, from Simon-Kucher and Monetizing Innovation, is that willingness to pay is a product design input, not a launch deci... How the best do it 3 resources → How do the best companies keep their ICP sharp as they grow instead of letting it blur into everyone? They re-derive it on a schedule from data they already have: which segments renew, which expand, which churn, which cost the most to serve. Then th... How the best do it 4 resources → What are the best outbound teams doing in 2026 that the rest of us are not? They treat outbound as an engineering problem, not a headcount problem. The best teams have someone technical sitting inside GTM (the GTM engineer ... How the best do it 3 resources → How do the best companies raise prices without losing customers? They change price alongside a visible change in value, they tell people early, and they stage it. Grandfather existing customers for a defined peri... How the best do it 4 resources → What did Claire Hughes Johnson learn about scaling a go to market org, taking Stripe from under 200 people to over 7,000? Claire Hughes Johnson was COO of Stripe from 2014 to 2021 and had spent a decade at Google before that running business and sales teams. Her argume... How the best do it 2 resources → What does world-class RevOps look like, and when does a company actually need it? World-class RevOps is not CRM administration, it is one person or team owning the definition of truth across marketing, sales, success and finance ... How the best do it 4 resources → AI is breaking per-seat pricing. What are the best companies charging for now? The direction of travel is away from seats and towards usage and outcomes, because when software does the work, charging per human is charging for ... How the best do it 4 resources →