GTM

The resources go-to-market people actually use.

Every article, video, podcast and book behind 359 answered go-to-market questions, from breaking in to running the team, in one place, each with a note on why it is here.

What founders use most, ranked by how many answers lean on it.

  1. Podcast · 16 min How to make QBRs interesting? CS Community India Podcast Series #2 As Far As I Know
  2. Video · 6 min How to Reduce SaaS Churn by Identifying At-Risk Customers Early CSM Practice
  3. Podcast · 54 min Customer Success Programs at Iterable & AutogenAI with Eloise Salisbury Eloise Salisbury
  4. Podcast · 8 min Should CSMs have CSQL quotas? CS Community India Podcast Series #1 As Far As I Know
  5. Video · 59 min 5 steps to fix your sales to customer success handoff | Front & Guru Front
  6. Podcast · 16 min Renewal Forecasting in Customer Success: How to Get It Right CS in 15
  7. Podcast · 49 min Customer Success at Notion: Monica Perez on Product-Led CS Monica Perez
  8. Video · 44 min How to Deliver a Flawless Executive Business Review Gainsight
  9. Podcast · 33 min S8E1 - Impact of Customer Success on Gross & Net Retention ft. Luke Diaz, Director of Customer Su... Luke Diaz
  10. Video · 29 min "Land, Expand, Explode: How to Win the Long-Game in SaaS" Egnyte Co-Founder Rajesh Ram Rajesh Ram
  11. Video · 74 min Upselling and Cross-Selling Without Damaging Customer Trust SuccessHACKER
  12. Video · 30 min Retention Roundtable - Reducing Involuntary Churn with Payment Recovery Churnkey
  13. Video · 20 min The Playbook to Boosting Net Retention (Quickly) with Terminus's CEO | SaaStr Software Community SaaStr AI
  14. Video · 2 min Accounts, success, or sales team - Who’s best to own expansion? AIBoomi (formerly SaaSBoomi)
  15. Video · 55 min SaaS Talks #22: Usage Based Pricing Stellaris Venture Partners
  16. Podcast · 61 min Founder-led sales | Pete Kazanjy (Founding Sales, Atrium) Pete Kazanjy
  17. Video · 25 min 5 Mistakes Founders Make When Hiring Their First Salesperson with SaaStr's Poya Osgouei Poya Osgouei
  18. Video · 46 min 7 Ways to Ramp New Sellers to Full Quota Lightning Fast GTMnow
  19. Video · 49 min How to Hire a Great First VP of Sales SaaStr AI
  20. Podcast · 57 min The $400K Sales Rep: What Top Earners Know That You Don't | Siva Rajamani (Everstage CEO) Siva Rajamani
  21. Video · 24 min How to Build a Sales Commission Structure - That Reps Actually Understand Everstage
  22. Podcast · 31 min Aligning sales compensation with strategy, not SKUs (with Stephen Long) Stephen Long
  23. Video · 2 min Hiring & Compensation for enterprise SaaS teams AIBoomi (formerly SaaSBoomi)
  24. Podcast · 28 min Sales Comp Is Morale: Why Bad Plans Cause Attrition | Shiv Walia | A Place For Mom | GTM Show Shiv Walia

Show the next 24

Questions for where you are

The same question means something different in your first week and your fifth year, so each is written for one of four levels.

1 Breaking into GTM Just starting You are trying to land your first GTM role, or you are a founder selling for the first time. Start with what the job actually is. 84 2 Doing the work 2 to 5 years in You run the motion day to day. The questions here are about making it repeatable instead of lucky. 91 3 Leading a GTM team Running the engine You hire, ramp, and own the number. The questions here are about building an engine that works without you in every deal. 90 4 How the best do it The high bar Teardowns of how specific companies actually did it, and the judgment calls great operators make that nobody writes down. 94

Playbooks

A goal, and the route through it a step at a time.

Get your first ten customers No brand, no referrals, no budget. Work out who to talk to, what to say, and how to close. 4 steps Hire and ramp your first rep Stop being the only person who can sell it, without setting fire to a year of runway. 4 steps Fix a pipeline that stalled Deals are sitting, the number is slipping, and nobody can say exactly why. Diagnose it in order. 4 steps Take an Indian product to the world Sell to the US or the Gulf from Bengaluru or Chennai, and be trusted doing it. 5 steps Price and package it Pick a first price, then change it later without losing the customers you have. 4 steps Launch a self-serve motion Let people buy without talking to anyone, and make the product do the selling. 4 steps Stop churn and grow accounts The revenue you don't have to win twice is the cheapest revenue you will ever get. 3 steps Break into a GTM career Work out which seat you want, then get good enough at the craft to be hired into it. 4 steps

The people behind the resources

91 GTM leaders and practitioners, with what each one is known for and where they publish. Some of them have spoken at eChai gatherings.

April Dunford Toronto
The person most B2B teams learn positioning from, and the author of Obviously Awesome and Sales Pitch She turns positioning from a vague branding exercise into a repeatable exercise: list your true competitive alternatives, isolate the features only you have, work out the value those unlock, and name the market segment that cares most. Her Sales Pitch work is the rare material that connects that positioning to the actual words a rep says on a call. PositioningICPSales processCategory design
Pete Kazanjy San Francisco
Author of Founding Sales, the handbook that popularised founder led sales Founding Sales is the most concrete text available on the exact stretch most founders get wrong: your first 10 customers, your first rep, and the handoff between the two. He is unusually specific about call structure, discovery questions, and what a founder should measure before hiring anyone into sales. Sales processOutboundGTM hiringEnterprise sales
Jason Lemkin SaaStr · San Francisco
Founder of SaaStr, the largest body of public writing on scaling B2B SaaS revenue He answers the operational questions almost nobody publishes numbers for: when to hire your first VP of Sales, what a rep should actually close, how long ramp really takes, and why most VP hires fail in the first 90 days. Read him for benchmarks and hiring sequencing rather than for strategy. GTM hiringEnterprise salesSales processPricing
Kyle Poyar Growth Unhinged · Boston
Writes Growth Unhinged, the working reference on product led growth, pricing and packaging He publishes the actual benchmarks and teardowns behind PLG rather than the theory: free to paid conversion rates by category, what usage based pricing does to net revenue retention, and how specific companies structured their packaging. His pricing work is the strongest public material on changing a price without breaking your funnel. PLGPricingInbound & contentRetention & expansion
Emily Kramer MKT1 · San Francisco
Writes MKT1, the reference on how an early B2B startup should actually build marketing She writes the thing almost nobody else does: what the first marketing hire should actually do in what order, how to scope the role, and how to tell a growth marketer from a product marketer when you have budget for exactly one. Her templates and org charts are directly usable rather than illustrative. PositioningInbound & contentGTM hiringICP
Sunil Neurgaonkar Adopt AI · Bengaluru
Host of SaaS Sessions, India's longest running SaaS podcast, and a working field and community marketer He is one of the few India based GTM people publishing at the practitioner altitude rather than the CEO altitude: what a first growth hire actually does in month one, how field marketing and events convert in Indian SaaS, and what a lean team runs instead of a paid budget. The podcast archive doubles as a decade long record of how Indian SaaS GTM changed. CommunityInbound & contentICPPartnerships
Prasanna Krishnamoorthy Upekkha · Bengaluru
Managing Partner at Upekkha and one of the clearest voices on capital efficient SaaS GTM from India He works with dozens of early Indian SaaS founders at the same time, so his public material is grounded in patterns rather than one company's story: how to pick a wedge ICP, what a founder should personally close before hiring, and where India based teams typically stall selling into the US. His framing of efficiency as a GTM choice, not a constraint, is the useful contrarian bit. ICPPositioningPricingSales process
Sajith Pai Blume Ventures · Bengaluru
Author of the Indus Valley Report and the India1, India2, India3 market segmentation most India GTM plans now borrow from If you are sizing an Indian market, he is the source that stops you from multiplying 1.4 billion by a conversion rate. India1, India2, India3 forces an honest answer on who can actually pay you, and the Indus Valley Report gives you the underlying numbers to argue with. ICPPositioningCategory designPricing
See all 91 people →

More ways through the resources

Most cited Recently added By source India only

Questions for your seat

Founder doing GTM Founding AE SDR or BDR Growth and demand gen Product marketer RevOps Sales leader Agency or consultant
eChai Partner Brands The partnership →