← Starting Up

The Launcher

It's built, how do I get customers?

Validating your idea

Market size & timing

Talking to customers & user research

Defining your ideal customer

Finding your niche / beachhead

Understanding the problem (JTBD)

Competitive & market research

Building your MVP

Finding & working with developers

Product design & UX basics

Shipping, iterating & roadmap

Naming your startup & domains

Website & landing page

Branding & visual identity

Copywriting & messaging

Content & SEO foundations

Getting your first 10 customers

How do I actually get my first 10 customers when nobody has heard of me? You go get them by hand, one at a time, email people you already know, people your investors/friends know, and strangers in the exact niche you're ... Beginner 4 resources → Isn't doing things that don't scale a waste of time, shouldn't I automate from day one? No. Automating too early is how you build a machine that efficiently delivers something nobody wants. The unscalable, unglamorous work, hand-recrui... Beginner 2 resources → Where do I find the very first people to even talk to about my product? Start with the channels that already have trust and work outward: your personal network, then your extended network via warm intros, then the influ... Beginner 3 resources → Should I charge my very first customers or give it away free to get traction? Charge them. Free users tell you polite lies; paying customers tell you the truth, because money is the clearest signal that you've solved a real p... Beginner 2 resources → How did real successful startups actually land their first customers? Almost universally through unscalable, personal effort: Airbnb's founders knocked on doors and re-shot listing photos themselves; Stripe hand-insta... Intermediate 3 resources → I only have a landing page and a waitlist, how do I turn signups into paying customers? A waitlist is not traction; it's a list of people to email personally. Reach out to each signup one-on-one, get on a call, understand their problem... Beginner 2 resources →

Launching (again and again)

Founder-led sales

Cold outreach & email

Distribution & channel strategy

Growth fundamentals & metrics

Paid acquisition basics

Community-led growth

Retention, referral & virality

Pricing & packaging

Unit economics & modeling

Bootstrapping & profitability

Startup finance & accounting

Hiring your first employees

Culture, remote & operations

Founder mindset & resilience

Productivity & time for founders

Founder mental health & burnout

Failure, pivots & shutdowns

Making the leap

Grants & non-dilutive funding

Incubators, accelerators & competitions

Selling to government

How do I actually sell to the government, where do I find the buyers? Two doors: GeM (gem.gov.in) for catalog-style buying of products and services, and the tender portals (eprocure.gov.in for ministries, plus defproc... Intermediate 3 resources → What is GeM and how do I get my product listed on it? GeM (Government e-Marketplace) is the Amazon of government buying, a Section 8 company under the Ministry of Commerce where 50,000+ government buye... Beginner 2 resources → How do government tenders and procurement actually work for a tiny startup? A tender (RFP/bid) is published on eprocure.gov.in or GeM with eligibility criteria, technical specs, and a bid deadline; you submit a technical bi... Intermediate 3 resources → I'm a DPIIT-recognised startup, what procurement relaxations do I actually get? DPIIT-recognised startups are exempted from the three biggest barriers: prior turnover, prior experience, and Earnest Money Deposit (EMD), on both ... Beginner 3 resources → Government pays slowly, how do I survive the cash-flow gap? Assume 60-180 day payment cycles and price for it, don't win a tender that bankrupts you on working capital. Use TReDS platforms (RXIL, Invoicemart... Advanced 2 resources → How do I turn one government pilot into a repeatable business? The GeM Startup Runway is built for exactly this, a 15-day product trial (or 8-16 week service trial) that, once rated by at least three government... Advanced 3 resources → Is selling to government even worth it for an early-stage startup? It's worth it if you can stomach long cycles and love reference-driven markets, a single ministry win is a logo that opens every other department, ... Beginner 3 resources →

Selling to enterprises (B2B)

How do I land my first enterprise customer when nobody has heard of us? You don't win the first logo with a brand, you win it with a relationship and a sharply-scoped problem you can prove you solve. Mine your network, ... Intermediate 3 resources → How long is a B2B sales cycle and how do I not run out of money waiting? Enterprise cycles routinely run 3 to 9 months (longer with security and procurement), so assume every deal takes twice as long as the champion prom... Intermediate 3 resources → Who do I actually sell to inside a big company, and how do I find the decision-maker? Big companies have three roles you must map: the champion who feels the pain daily, the economic buyer who controls budget, and the blockers in sec... Intermediate 3 resources → They want a free pilot, should I do it? Free pilots attract tire-kickers and give you no signal on real buying intent, so default to a paid pilot, even a small refundable one, to force th... Intermediate 3 resources → How do I price my very first enterprise deal without leaving money on the table or scaring them off? Price against the value of the problem you solve, not your costs, and anchor high enough that the buyer takes you seriously as a real vendor rather... Advanced 3 resources → As a technical or first-time founder, how do I actually run a good sales call? Selling is a learnable muscle, not a personality trait, and the single biggest lever is leading with discovery questions instead of pitching featur... Intermediate 3 resources →

IP, licenses & regulatory

Mentors, advisors & network